Telecommunications

Working with the UK's largest telecommunications company, we have extensive experience in helping customers across the UK, and increasing customer value.

20%

Increase in sales

18M

Customers across the UK

85%

Coverage of the UK

telecoms abstract city

Telecommunications

Increasing Customer Value

We have a long-standing and trusted partnership with the UK's biggest telecoms corporation.
We created an elite sales training programme which has proven to increase sales conversion by 20 percentage points. Because we have the capability to manage the end-to-end customer journey, we gain rich insights into the customer experience, helping to drive our client's revenue, retention and growth.

telecommunications

Telecommunications

Continuous Improvement

Our talented team support the biggest telecoms provider every day. We create a winning partnership so that we can continue to grow your business. We understand the customer’s journey and lifecycle across all channels and we know the industry. We have the best talent and the right experience so that we can always be delivering and exceeding your goals.

Ready to transform your customer service?

Get in touch and talk to us about how, using the best people and technology, we can transform your customer service offering.

Kura provided the best overall solution and from the outset, it was clear our cultures aligned.

Director of Contact Centres - Luxury Retail Client

Solutions

Solutions

Tailored, 360°, customer service solutions for every industry. Transformation where it matters.

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Insights

Insights

As an industry leader, we are at the forefront of innovation, growth and development.

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About Us

About Us

We are one of the UK's largest independent outsourcer, with 2,000+ people across UK and South Africa

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