Complaints Handling and Volume Control
Complaints Handling and Volume Control
revenue generated in 1 year for 1 client
Sales, Upgrades and Retentions
When it comes to sales, our advisors are experts at ensuring maximum value and revenue for our customers. We will help you grow your revenues and improve efficiency. Whatever the business objective, our proven sales strategies will deliver and exceed the results you’re looking for.
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Outbound Sales
We maximise opportunities to increase revenues
People do not like being sold to – and long gone are the days of ‘cold calling’. Our technology allows us to know our customers better so they can build trust immediately. This approach ensures we maximise opportunities to increase revenues from an outbound perspective.
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Inbound Sales
Maximises every revenue opportunity
Our advisors need to know your business inside out in order to upsell and cross sell other products. Our approach to immersing ourselves within your business ensures our inbound sales approach maximises every revenue opportunity for your business.
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Get in touch and talk to us about how, using the best people and technology, we can transform your customer service offering.
Kura provided the best overall solution and from the outset, it was clear our cultures aligned.
Solutions
Tailored, 360°, customer service solutions for every industry. Transformation where it matters.
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Customer Experience Transformation
We offer fully integrated customer service solutions tailored to every client’s individual needs.
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Partner Stories
We help the biggest brands in the world transform their customer service solutions.
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